At Genolis (referred to as “we,” “us,” or “our”), we are committed to protecting the privacy of our users (referred to as “you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information from you when you:
• Register for our services
• Use our software products
• Communicate with us (via email, phone, or other means)
• Visit our website
The types of personal information we may collect include, but are not limited to:
• Name
• Email address
• Phone number
• Billing information
• Usage data (e.g., IP address, browser type, pages visited)
2. Purpose of Collection
We collect your personal information for the following purposes:
• To provide and maintain our software products and services
• To communicate with you and respond to your inquiries
• To process transactions and manage billing
• To improve our products and services
• To comply with legal obligations
3. Disclosure of Personal Information
We may disclose your personal information to:
• Third-party service providers who assist us in operating our business (e.g., payment processors, cloud service providers)
• Legal authorities, if required by law
• Other parties with your consent
We do not sell or rent your personal information to third parties.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We implement various security measures, including encryption and access controls.
5. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To make a request, please contact us at [Your Company Email].
6. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Genolis
68-72 York Street,
South Melbourne VIC 3205
Australia
03 9132 9881
